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Case Details
Your Contact Information
Course Information Please note that this form is for assistance with technology-related issues. Contact your instructor directly for all other inquiries.
Device Information
What company made this device? e.g.: Apple, Dell, Lexmark, etc.
What's the model of this device? e.g.: MacBook, Optiplex 900, MFD, etc.
Your Network Information Your Media Access Control Address; Instructions on how to find this are here (opens in new window)
An IP address must be entered in the format of xxx.xxx.xxx.xxx
Port Information Trace the wire back to a wall, what is the number on the label (when available)?
Location Information
Enter the room name. If the room you are looking for cannot be found or is not relevant for your case, please enter NOROOM. Note that only 100 results will be returned by a search so please be as specific as possible.
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